GENERAL WARRANTY POLICY 

Joneng takes responsibility for the stainless steel valves and fittings provided by Joneng.

For the stainless steel parts, we take 3 years guarantee. For some special cases, customers need to declare for the detail application with Joneng before inquiries or orders. Like the chili production which is extremely in high alkaline; Like the extremely low temperature application, like -40C.

For the consumable parts ,like the gaskets, the caps, Joneng does not take responsible.

After two parties confirmation that it is a mass-quality part problem, the warranty ratio is not limited by the general warranty policy. The warranty is carried out as following scheme.

1、Joneng provides the replacement parts or repairable parts , then replaced or repaired by the customer locally.

2、If the customer can not replace or repair after guide. Joneng will need to discuss with the customers about the compensation to resend the goods or return the goods.